Assistant Trader - HUTR

  • Assists the Trader with buying/selling Native American made handcrafts.
  • Assists Trader in achieving revenue growth that meets WNPA objectives.
  • Assists the Trader with building long-term customer and vendor relationships with the goal of improving repeat business, enhancing the reputation of the trading post, and ensuring strong personal customer service;
  • Builds teamwork and ensures that relationships among WNPA and National Park Service staff and community members are positive; participates in community engagement activities as directed by the Trader or Operations Manager.
  • Assists customers with the selection of merchandise and other transactions;
  • Assists the Trader to collect, secure, and deposit all receipts cash, cash equivalents, and credit card for all sales;
  • Safeguards all stock, cash, and WNPA-controlled property in accordance with approved WNPA security standards;
  • Fosters a positive work environment through courteous, respectful and helpful interactions with visitors, park partners and co-workers.
  • Maintains awareness of personal and visitor safety and reports potential issues to Operations Manager or NPS staff.
  • Assists with special events, both WNPA and NPS, as requested after normal business hours and on weekends.
  • Demonstrates knowledge of park resources, programs and activities as well as other area attractions and effectively communicates that information.
  • Performs other related duties, as assigned.
  • Demonstrate exceptional communication and customer service skills throughout all functions of the job including, but not limited to, internal and external customers, volunteer staff, home office staff, field staff, special event staff, committees and board members.
  • From time to time may assist in supervising Hubbell Trading Post WNPA Sales & Information Associates, and volunteers.
  • Commitment to maintaining a collaborative relationship with the WNPA senior management team and support personnel.
  • Commitment to mission and goals of WNPA and a passion for the national parks.
  • Excellent planning, organizational, analyzing, problem solving, multi-tasking, and interpersonal & communication skills are required.
  • Effectively and diplomatically, communicate, verbally and in writing, to visitors, employees, members, volunteers, and the general public.
  • Ability to build and maintain positive working relationships with all WNPA personnel, volunteers, and members of the public.
  • Interpret a variety of instructions furnished in written, oral, diagram, or schedule format.
  • Make independent judgments and maintain attention throughout the performance of duties.
  • Work alone and in a team environment.
  • Must possess computer skills with Microsoft Office suite products to include but not limited to, internet, email, word processing, spreadsheets, PowerPoint, and databases.
  • Ability to work with minimal supervision and meet goals.
  • Ability to manage multiple tasks and meet deadlines.
  • Most work tasks are performed indoors, where temperature is moderate and controlled by office environmental systems. The noise level in the work environment is usually quiet, but may become loud during high customer volume or special events. Occasional work may be performed outside under natural conditions (special events, etc.). Environment will vary when outside work or travel is required.
  • Must be able to sit at a desk or stand for up to 4-8 hours per day. Walking and standing are frequently required.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.
  • Talking and hearing occur continuously in the process of communicating with customers, volunteers, supervisors/managers, directors and co-workers.
  • Vision occurs continuously with the most common visual functions being those of near vision, depth perception and color vision.
  • Regularly required to bend, stoop, kneel, or crouch.
  • Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.
  • Requires manual and finger dexterity to be able to operate all necessary equipment such as but limited to; computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
  • Occasionally required to lift and/or move up to 50 pounds.
  • Occasionally required to push/pull up to 50 pounds a distance of about 25 feet.
Occasional to frequent travel may be required to various local events or speaking engagements. Additionally, may be required to make occasional overnight trips. Qualifications
  • High school diploma or GED. Some college desired.
  • Knowledge in Native American arts/crafts.
  • Must be able to speak Navajo.

(This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.)

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